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B V M K

BVMK

Group

Privacy Policy

Our Commitment

BVMK Group is one of the largest travel agency. We need to collect, use and disclose personal information in order to perform our business functions and activities, including making and managing travel,slot bookings,visa application process, and university admission application process on behalf of our customers. We are firmly committed to protecting the privacy and confidentiality of personal information and to maintaining various physical, electronic and procedural safeguards to protect personal information in our care.

  • our provision of business travel services, visa application assistence , university admission process;
  • the provision of leisure travel products and services
  • for the purpose of all our marketing activities.

Personal information we collect:

Personal information generally means information which relates to a living individual who can be identified from that information, or from that information and other information in a person's possession, including any expression of opinion, whether true or not, and whether recorded in material form or not, about an identified or reasonably identifiable individual, and any indication of intention in respect of an individual.

Generally, the type of personal information we collect about you is the information that is needed to facilitate your travel arrangements and slot bookings, visa application process, university admission application and to arrange travel related products and/or services on your behalf.

We therefore typically process the following types of personal information about you:

Identifiers

  • contact information (such as name, residential/mailing address, telephone number, email address);
  • date of birth;, education history, previous travel history
  • passport details, national identity card details, driver's license details;
  • online identifiers (such as IP address, device data, and network information);
  • loyalty program / frequent flyer details;
  • Commercial Information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
  • Biometric information;
  • Professional or employment-related information;
  • Payment account information (credit/debit card details, including card type, card number, security number and expiry date and other financial details necessary to process various transactions);
  • Health information such as your dietary requirements and health issues (if any); and
  • Other details relevant to your travel arrangements, visa application process, admission or required by the relevant service provider(s) (e.g. airlines and accommodation or tour providers, university).

Collecting information ways

We will only collect personal information in compliance with your local data protection laws. We usually collect your personal information directly from you during the course of your relationship with us. We will collect this information directly from you unless it is unreasonable or impracticable to do so.

Generally, this collection will occur:

  • when you deal with us either in person, by telephone, letter, email;
  • when you visit any of our websites;
  • when you connect with us via social media.

Where you make a service on behalf of another person(s) (e.g. a family or group or a service made for an employee), you agree to have obtained the voluntary consent of the other person(s) for BVMK to collect, use and disclose the other person's personal information in accordance with this Notice and that you have otherwise made the other person(s) aware of this Notice.

You should let us know immediately if you become aware that your personal information has been provided to us by another person without your voluntary consent or if you did not obtain voluntary consent before providing another person's personal information to us.

Using of your personal information

We will only process your information, where:

  • you have given your voluntary consent to such processing
  • the processing is necessary to provide our services to you;

we usually act as an agent for the relevant service providers (e.g., for a flight, visa application related, university,). In this case, we process your personal information as necessary so as to provide the services you requested from us. This usually includes collecting personal information about you both for our internal purposes as described in this Notice and for the travel service provider for whom we act as agent (e.g., to provide you with the booked services). For example, if you book a flight through us, then we use your personal information to enable your flight to be booked and disclose it to the airline to enable the airline to provide the flight service to you. also, the same for universities etc..

We may therefore share your information with our service providers such as, Universities, airlines, or other providers, who fulfil your service. Please note that these travel service providers also may use your personal information as described in their respective privacy policies and may contact you as necessary to obtain additional information about you, facilitate your service, or provide you with your requested services. We encourage you to review the privacy policies of any third-party travel service providers whose products you purchase through us. We will provide you with copies of all relevant travel service provider terms, conditions, and privacy policies on request.

We act as agents for or on behalf of many service providers around the world, so it is not possible for us to set out in this Notice all of the service providers for whom we act or their locations. For more information about the disclosure of personal information to travel service providers located overseas.

While we using your personal information in the application process, we will send you the draft of the application please read it thoroughly, inform us of any mistakes, corrections.